FAQ

What is AVA?

AVA is a video streaming service that provides access to a world of European and international films from the comfort of your own home. The only thing you need is your library membership! With AVA, you can stream a unique selection of arthouse features, world-class documentaries, and acclaimed and award-winning short films from a selection of titles not commonly available on other mainstream platforms.

How can I start streaming films on AVA?

To login to the show-case AVA Library platform, just log in with your test password provided to you by AVA.

Open the navigation menu on the left and click the "login" menu item. You will then be redirected to a secure login form.

Once you will customise AVA Library platform for your particular institution or consortia, you will be able to choose the login procedure from the variety of available options.

If you want to get test access credentials for AVA Library show-case platform, please contact us via info@ava-library.com.

I can’t log in to AVA. What am I doing wrong?

If you are having difficulties signing in to AVA, please ensure that you are entering your password correctly.

How much does AVA cost?

AVA is completely free for your library users! The only cost they may incur is the price of registering for a library card. This should grant them full access to the service. 

For our library partners, the cost of AVA Library service is based on the number of users at your institution. In order for us to provide you a quote, please contact us.

Which films are selected for AVA?

AVA works closely with some of Europe’s most renowned film festivals and distributors to curate a unique viewing experience. We focus on quality content and target our film selection toward the interests of library users.

How can I search for films on AVA?

AVA offers a curated selection of quality films that users can browse by theme or topic. These selections can be found in the menu along with film type and genre navigation functions.

You can also use the search function in the menu bar to search by film title, director, cast or any other keyword and filter the results of your search queries afterwards.

The film carousels on our home page change monthly in order to highlight particular areas of interest within our existing selection and to alert you of new arrivals.

What languages does AVA support?

You can choose between the English and the German interface. To pick a language, use the language selection tool in the main menu.

What devices is AVA available on?

AVA works on all major devices and browsers that support HTML5.

You can check the compatibility of your browser by clicking here.

What is the recommended internet speed for AVA?

We would recommend a download speed of at least 3 Mbps to play a single video stream in standard resolution. The optimal internet speed for HD video streaming is 5 Mbps.

You can use a variety of free online services in order to check your current internet speed. For instance, FAST

I did not find an answer to my question!

If you did not find an answer to your question, you can always contact us via our Contact Form. We will get back to you as soon as we can.

 

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